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About The Bird Shed

110% Lowest Price Guarantee

If you find the exact order (including shipping) for a lower published price within thirty (30) days from the delivery date of your Bird Shed purchase, simply email The Bird Shed with the link to the lower priced item(s) and The Bird Shed will refund 110% the difference back to you. If you found a lower price prior to your purchase, please put the link to the competitor's product page in the comments section of the order form and The Bird Shed will refund 110% of the difference back to you.


Example 1: If your order totals $19.00 plus shipping of $7.95 for a total of $27.95 and your Bird Shed order totals $20.00 for the same items, plus shipping of $6.95 for an order total of $26.95 no refund is given because the total amount of the competitor purchase is $1.00 greater than The Bird Shed.


Example 2: If your order from The Bird Shed is for $79.95 plus shipping of $6.95 for a total price of $86.90 and a competitor has the same item for $74.95 plus shipping of $9.95 for a total price of $84.90 The Bird Shed will credit your account $2.20.
 

• This policy applies to Internet sales only, the competitor's lower price must be a published price and available for viewing on the internet.

• All items must be in stock and available for immediate shipping.

• Seconds, closeouts or factory reconditioned products, sale prices and special offers excluded.  Lowest price guarantee applies to individual products only.

• Does not apply to competitor's that are offering a % off across the entire company or category. 

• Lowest prices do not apply to taxes. Shipping is included in the overall price comparison.
   

• One Price match per item.

• Policy Subject to change

The Bird Shed stands behind all of its products with a 100% Satisfaction/30-day money back guarantee. If for any reason you are unhappy with your product just email returns@thebirdshed.com within 30 days of the delivery of your product, for an RMA number. Please include the original order number, what you are returning, the reason for the return & your name on the email.

Shipping charges will not be credited on refused orders and orders with bad or incorrect addresses, additionally the customer will incur all shipping charges, even if the order was sent out with free shipping.

Actual outbound (from The Bird Shed to the customer) shipping charges will not be credited on any returned item or items, this includes, customers that purchased an item or items with a free shipping offer, or The Bird Shed Special Shipping offer.


Example 1: If you return an order that totaled $112.95 and the shipping cost to you is $0.00, but the actual UPS or USPS shipping charges incurred by The Bird Shed was $12.95, you will be credited $100.00.


Example 2: If you return an order that totaled $47.95 and the shipping cost to you is $6.95, but the actual UPS or USPS shipping charges incurred by The Bird Shed was $7.95, you will be credited $40.00.


The Bird Shed does not credit freight for returns from a customer to The Bird Shed.


To ensure proper credit (minus the shipping cost) for your return:
Please over-pack all manufacturers boxes
Must be returned in resalable condition in the original manufacturers packaging.
RMA number must appear on the return-shipping label.
RMA numbers are valid for 7 business days.

Do not damage or mark the original manufacturers box

 The Bird Shed